Terms of service

Effective Date: July 7, 2026

Welcome to eélyn. By accessing our website or placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or purchasing our products.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these terms, please refrain from using our website.

2. Products & Availability

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur. eélyn reserves the right to correct any errors, update information, or cancel orders if necessary without prior notice.

All products are subject to availability. If an item becomes unavailable after an order has been placed, we will notify you and provide an appropriate solution.

3. Pricing & Payments

All prices displayed on our website are listed in the applicable currency and are subject to change without prior notice.

Orders will only be processed once payment or order confirmation has been successfully received, depending on the selected payment method.

4. Order Confirmation

After placing an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order. eélyn reserves the right to refuse or cancel any order due to stock availability, quality concerns, pricing errors, or suspected fraudulent activity.

5. Shipping & Delivery

Estimated delivery times are provided for convenience and may vary due to factors beyond our control. While we make every effort to deliver orders on time, eélyn is not responsible for delays caused by courier services, weather conditions, public holidays, or unforeseen circumstances.

6. Returns & Exchanges

Returns and exchanges are governed by our Return & Exchange Policy. By placing an order, you acknowledge that you have read and accepted that policy.

7. Product Care

Unless otherwise stated, all garments should be handled according to the care instructions provided. eélyn is not responsible for damage caused by improper washing, drying, ironing, or general misuse of the products.

8. Intellectual Property

All content on this website, including but not limited to logos, images, product photographs, graphics, text, designs, and branding, is the property of eélyn and may not be copied, reproduced, distributed, or used without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for any unlawful or fraudulent purpose.
  • Interfere with the operation or security of the website.
  • Attempt to gain unauthorized access to our systems or data.
  • Submit false or misleading information when placing an order.

10. Limitation of Liability

To the fullest extent permitted by law, eélyn shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described therein.

12. Changes to These Terms

eélyn reserves the right to modify or update these Terms of Service at any time. Any changes will become effective immediately upon publication on this website.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which eélyn operates.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: info@officialeelyn.com

Phone: +92 322 8911129